Returns Policy

We want you to be 100% satisfied with any purchase order placed with us. Therefore if you wish to return an item for whatever reason you may contact us by email at returns@greatoutdoors.ie within seven days stating the reason for return.

Goods can be returned for a full refund if they are faulty or if the wrong item has been dispatched

If the goods have been dispatched as ordered, they can be returned for a refund, but only for the cost of the goods if they have incurred a delivery charge. All returns must be organised within 21 days of receiving your order. Items must be unused and still have their original packaging and labelling attached. Nothing in these conditions affects your statutory rights as a consumer. The card used for the purchase will be credited with the original purchase amount (less any delivery charge paid where appropriate.)

Footwear Returns
 
Any footwear returned to us must be in its original condition

Returns Address:
Great Outdoors Ltd,
Chatham Street,
Dublin 2,
Republic of Ireland

Tel. +00 353 (1) 679 4293

Email - returns@greatoutdoors.ie

* Please note that if items are returned you should ask for proof of postage from your post office as we reserve the right to refuse a refund if an item is lost whilst being returned