We offer free standard shipping for all orders over €75.
Note: Couriers we work with are beyond our control, and times of delivery may be subject to change in times of national holiday or unforeseen circumstances.
There are periods in the run up to and after Christmas when shipping gets complicated, if you need something in a very specific time frame, please contact the store first before placing the order.
- Ireland & Northern Ireland
- We ship all orders** over €75 free to all addresses in the Republic of Ireland regardless of the weight. Orders under this amount will be charged a flat rate.
Our normal service is 3 day but most customers receive their parcels on the next working day, this also includes insurance on all parcels up to €150. Naturally, circumstances of delay with couriers are out of our control. We do fulfill orders and ship them same-day if possible - which allows for our couriers to deliver as promptly as possible.
- If you live in county Dublin and would like faster, guaranteed delivery, we offer same-day delivery with Grab.
**This does not include items such as Kayaks, SUPs and other certain outsize items.
- All Internet orders received before noon will be shipped with our couriers that same day. Internet orders received after noon will be shipped the next day with An Post or DPD depending on the item (approx delivery time Ireland, 1-3 working days). Delays may be experienced during certain times of the year and if this is the case we will contact you as soon as possible via email.
- Delivery times are usually between 08:30 and 17:30 Monday through Friday. All deliveries will need a signature on the receipt and if there is no one present to receive the delivery a card will be left. For your convenience, we are happy to ship to your work address. Following collection by our couriers from our store, we can provide online tracking information for your order.
- All Canoe And Kayak deliveries are excluded from our Free Shipping. This usually involves delivery via a private courier or DPD depending on the size and weight of the boat and is subject to an extra charge. Alternative arrangements can be made depending on location, although this is strictly at Great Outdoors’ discretion.
- We reserve the right to change these conditions due to unforeseen circumstances or if an item has run out of stock and has to be specially ordered. We will keep you posted on any changes to the best of our ability.
- In delivering our best service, we are proud to offer same-day delivery on all orders in county Dublin for only €10 in partnership with Grab same-day deliveries. Orders for delivery to addresses in county Dublin will be offered this service for €10.00. If the order is placed before 12:00 noon, it will be dispatched that afternoon for delivery that evening. Some items are exempt from this. Orders placed after this time will be shipped the next day for delivery that day. this service also applies to orders placed at the weekend. (Some deliveries may become delayed when ordering through same-day as they are stored across our various stores. If your Grab delivery is going to be delayed we will do our best to contact you and keep you in the loop)
Items Shipped Off-Site
Some items we stock such as particular watches, GPS & climbing items are kept off-site from our George's street shipping location. We try our very best to get these products shipped within 2 business days of ordering to keep our service as efficient as possible. We try to mark products when possible with a lead-time, but if you have any queries on Garmin, Kayaks or climbing products and whether they are ready to be shipped in our shipping location - feel free to ask us via email or phone for a lead time enquiry!
- Available to Order Items (Out of Stock Items)
- The inclusion of any product on our website is not a guarantee of it being in stock at the time of ordering. Great Outdoors stocks one of the most comprehensive ranges of equipment in the country. However, situations beyond our control may occasionally result in an item(s) being temporarily unavailable.
- Items discontinued by manufacturers or that are no longer available that season we endeavour to remove from our website as quickly as possible. Sometimes, somebody has just counted wrong too, we are only people after all.
- If we are unable to supply any item(s) within 14 days, you will be contacted by telephone or email to offer alternatives or cancel your order. Available-to-order items, marked to follow will be sent automatically when they become available. We do NOT make additional charges for this service.
- In any case, we aim to deliver goods within a maximum time frame of no more than 21 days from receipt of the order. If we are unable to do this, you will be contacted to make arrangements for any necessary refund to be issued.